🧰 Xcat – DIY Help, Tool Advice & Real Solutions
Welcome to the Xcat Community, a friendly place for DIYers, tradespeople and tool users to share advice, solve problems and learn from real experience. Whether you’re choosing the right tool, fixing a project issue, or looking for trusted recommendations, the Xcat Community connects you with people who actually use the tools.
Here you can ask questions, post project photos, discuss tools, and help others build better results. In addition, members earn loyalty points for contributing helpful answers and sharing their knowledge.
What You Can Do in the Xcat Community
- Get practical DIY advice from experienced users
- Discuss power tools, batteries, and workshop setups
- Share project ideas, fixes and techniques
- Earn Xcat points for helpful contributions
For product recommendations, browse our Power Tools, Power Tool Batteries, and Power Tool Accessories. For official UK safety guidance, you can also visit the Health & Safety Executive.
Finally, if you’re new here, introduce yourself and let the Xcat Community help you get started.
🎉 Our Brand-New Xcat Loyalty Points System is LIVE!
We’re excited to introduce our enhanced Loyalty Points system — designed to reward you every time you shop at Xcatalogue! Whether you’re browsing for tools, accessories, or something new, your purchases now earn you valuable points.
🔹 How Do I Earn Loyalty Points?
It’s simple — you earn points automatically with every completed order.
Example:
Spend £10, and you’ll earn 100 points
(that’s 10 points per £1 spent).
We may also run bonus point promotions, so keep an eye out for:
💥 Double points weekends
🛠 Extra points on selected products
🎁 Rewards for referrals, reviews, and more!
Points are added to your account once your order is marked as “Completed” (usually after dispatch or delivery).
🔹 Where Can I See My Points?
You can check your points balance anytime by visiting:
👉 My Account > Loyalty Points
There, you’ll see:
✅ Your current points total
📜 A history of how and when you earned/spent points
🕒 Pending points from recent orders (not yet approved)
🔹 How Do I Redeem My Points?
Once you’ve collected at least 500 points, you can start redeeming them at checkout.
Here’s how:
Add products to your cart
Go to checkout
If eligible, click “Apply Loyalty Points”
The discount will be applied instantly
🔹 How Much Are Points Worth?
Our current exchange rate is:
100 points = £1.00 off
So:
500 points = £5.00 off
1,000 points = £10.00 off
1,500 points = £15.00 off... and so on.
🧰 Example Scenarios
Here’s how quickly it can add up:
Order 1: You spend £6 → earn 60 points
Order 2: You buy a £12 glue gun → earn 120 points
Order 3: You treat yourself to a £30 drill → earn 300 points
Total: 480 points — nearly ready to redeem £5 off your next order!
With occasional bonus offers, you’ll hit that threshold even faster.
🔹 Any Rules?
Just a few simple ones:
Points are awarded after your order is completed
Points aren’t redeemable for cash
Redeemed points don’t earn new points
Points may expire after a set period (we’ll notify you beforehand)
💬 Got Questions?
Reach out anytime! We're happy to help — and we’d love to hear your feedback or suggestions for making the loyalty system even better.
Thanks for being part of the Xcatalogue community — and enjoy your well-earned savings!
💙 The Xcatalogue Team
