Is this caused by the pilot hole being too small, the wrong type of screw, or the type of wood being used?

What techniques do you use to stop wood splitting when fixing boards or working close to the edge?

Step 1. Log In or Create an Account

• If you already have an account, click Login at the top of the site.

• If you’re new, click Register and create your account.

Step 2. Go to the Warranty Registration Page

Once logged in, open your User Dashboard.
Click on Register Warranty from the dashboard menu.

Step 3. Enter Your Details

On the registration form:

• Enter the SKU number from your product’s warranty card.

• Select where purchased from using the dropdown menu.

Step 4. Register Your Product

Click Register Warranty to finish.

• Your product will instantly be added to your Active Warranties list in your account.

• Expired warranties are automatically archived, so you can always see your full history.

✅ That’s it — just SKU, purchase source, and one click to register.

We’re excited to introduce our enhanced Loyalty Points system — designed to reward you every time you shop at Xcatalogue! Whether you’re browsing for tools, accessories, or something new, your purchases now earn you valuable points.

🔹 How Do I Earn Loyalty Points?

It’s simple — you earn points automatically with every completed order.

Example:
Spend £10, and you’ll earn 100 points
(that’s 10 points per £1 spent).

We may also run bonus point promotions, so keep an eye out for:

• 💥 Double points weekends

• 🛠 Extra points on selected products

• 🎁 Rewards for referrals, reviews, and more!

Points are added to your account once your order is marked as “Completed” (usually after dispatch or delivery).

🔹 Where Can I See My Points?

You can check your points balance anytime by visiting:

👉 My Account > Loyalty Points

There, you’ll see:

• ✅ Your current points total

• 📜 A history of how and when you earned/spent points

• 🕒 Pending points from recent orders (not yet approved)

🔹 How Do I Redeem My Points?

Once you’ve collected at least 500 points, you can start redeeming them at checkout.

Here’s how:

1. Add products to your cart

2. Go to checkout

3. If eligible, click “Apply Loyalty Points”

4. The discount will be applied instantly

🔹 How Much Are Points Worth?

Our current exchange rate is:

100 points = £1.00 off

So:

• 500 points = £5.00 off

• 1,000 points = £10.00 off

• 1,500 points = £15.00 off... and so on.

🧰 Example Scenarios

Here’s how quickly it can add up:

• Order 1: You spend £6 → earn 60 points

• Order 2: You buy a £12 glue gun → earn 120 points

• Order 3: You treat yourself to a £30 drill → earn 300 points

Total: 480 points — nearly ready to redeem £5 off your next order!

With occasional bonus offers, you’ll hit that threshold even faster.

🔹 Any Rules?

Just a few simple ones:

• Points are awarded after your order is completed

• Points aren’t redeemable for cash

• Redeemed points don’t earn new points

• Points may expire after a set period (we’ll notify you beforehand)

💬 Got Questions?

Reach out anytime! We're happy to help — and we’d love to hear your feedback or suggestions for making the loyalty system even better.

Thanks for being part of the Xcatalogue community — and enjoy your well-earned savings!
💙 The Xcatalogue Team